Terenure Veterinary Hospital

Terenure Veterinary Hospital is part of the South Dublin Vets group. The clinic offers practical online admin options including online appointment requests and prescription renewals without an appointment. Reviews continue to highlight strong long-term relationships with owners, especially for ongoing care of senior pets and compassionate end-of-life support, while a smaller number of recent complaints focus on insurance-claim paperwork delays, fees, and communication around one cat neutering visit.

Services

•Routine companion-animal care across different life stages: owners describe bringing dogs and cats here over many years, from younger pets through to senior animals needing ongoing support.
•Cat neutering / sterilisation and related pre-op care: recent feedback includes a smooth cat sterilisation with clear explanations and good recovery at home, alongside one reported neutering visit where surgery did not go ahead and the owner was unhappy with the communication around the process.
•Care for older pets: reviews mention support for a 15-year-old dog, senior cats, and a 17-year-old adopted cat cared for into very old age.
•End-of-life care: several owners describe kind, gentle handling during final visits and difficult decisions.
•Calm handling for nervous pets: reviewers mention dogs and cats being relaxed during examinations, with praise for giving animals time and space to settle.
•Website-based admin services: the clinic offers online appointment requests and prescription renewals without an appointment.

Pricing

No published pricing information is currently available for this clinic.

People

•Mark: the staff member most often mentioned by name in reviews. Owners describe him as patient, compassionate, knowledgeable, and reassuring, with particular praise for clear explanations, calm handling, and support for senior pets and end-of-life care.
•Shane: mentioned positively by an owner who said he helped make visits easier for their rescue dog, including a memorable treat stash.
•Wider team: reviewers also praise the vets, reception staff, and broader team for being friendly, professional, and kind with both pets and owners.

Reviews

Google rating: 4.8/5 from 541 reviews. Recent feedback is still largely positive overall, with especially strong praise for compassionate care and long-standing trust, though there are a few clear complaints around administration and costs.

•Long-term loyalty stands out: several reviewers say they have used the practice for many years, in some cases for 20+ years and across multiple pets.
•Compassionate, calm care is a recurring theme: reviewers describe animals being relaxed during visits, with praise for gentle handling, patience, and strong support for older pets and end-of-life decisions.
•Mark is a frequent focus of praise: owners repeatedly mention his medical knowledge, clear explanations, and reassuring manner, including comments about helping a senior dog, caring for cats, and giving owners confidence in treatment decisions.
•A few recent negatives centre on admin, fees, and communication: two reviewers complained about delays with pet insurance claim paperwork, and one owner was unhappy with communication and charges around a cat neutering appointment that did not proceed as expected.

Reviews for Terenure Veterinary Hospital

Note: Showing the 10 most recent Google reviews out of 541 we track in total. Recent reviews may not be representative of overall sentiment.

Stephanie Moloney

2 weeks ago

I have been going to Terenure Veterinary for over 20 years. Very pleased with the treatments given. All our pets have been well looked after in a compassionate manner. Their fees are reasonable. Mark and his team are exceptional. Highly recommend.

MrKevin Nolan

I would not recommend South Dublin Vets. While they are quick to take full payment and charge high fees at the time of treatment, they have proven extremely slow at processing and submitting pet insurance claim forms across both of their branches. My family, along with several other pet owners we know, have been left waiting weeks for them to send off basic paperwork. It is frustrating to pay up front only to deal with continuous administrative delays on their end, so we will be moving our pets to another veterinary practice that actually handles claims promptly

Carl

I am Moving vets away from this one , happy to take money from pet owners but failing to submit pet claims???? Not happy

Stephanie M

3 weeks ago

Yvonne Keogh

1 month ago

Mary Flynn

6 months ago

Professional service from start to finish.

John McGennis

7 months ago

The team here are very friendly, both the vets and reception staff. My cat was absolutely relaxed while being examined by a fellow cat owner.

Camelia

8 months ago

We are incredibly grateful to Mark and his team at Terenure Veterinary Hospital. His medical knowledge and compassionate care are second to none. He saved our cat’s life and went above and beyond to extend her lifespan. I trust his judgement completely. He explains options without pressure and answers every question patiently. Our cats are safe in his hands, and the peace of mind that brings is priceless.

Marie Hannon

Excellent practice great attention to detail and more importantly kind when dealing with the animals. Care abd attention all round.

Joan Tracey

Mark and the staff are excellent and really care for their clients. Duke doesn't mind going to see the vet which is a plus (except for getting his temperature taken, but hey I can understand that 😊) Would have no problem with recommending Terenure Veterinary. Since my initial posting Duke has sadly crossed Rainbow Bridge. We now have Sadie, a rescue who is also a patient here. So far she likes her visits here,(probably helped by Shane's treat stash), she has yet to have her temperature taken😜