Ark Vetcare Kilmacud

- Clear explanations and collaborative decision-making: owners mention vets talking through what’s happening and discussing treatment options rather than pushing one route. - Ongoing case follow-through: examples include months of treatment for an eye condition and after-hours check-ins by email/phone. - Handling of anxious pets and support during end-of-life: one owner specifically notes a nervous dog being at ease; another describes support and comfort around a pet’s passing.

Services

•Dedicated cat hospital (stated on the clinic website).
•Free “New Puppy & Kitten Check” (stated on the clinic website).
•Ongoing treatment and monitoring for chronic skin disease (atopic dermatitis) in a dog, including working alongside an owner’s dietary approach (from a recent review).
•Diagnosis and longer-term treatment of a serious eye issue in a cat over several months (from a recent review).
•Biopsy performed under anaesthetic (mentioned in a recent review).
•Medication/food ordering (stated on the clinic website).

People

•David (vet): Mentioned by multiple owners for clear explanations of diagnoses and what to expect (e.g., connecting a dog’s symptoms to atopic dermatitis), and for sustained follow-up during longer treatment courses (after-hours emails/phone calls were specifically mentioned during a cat’s eye treatment).
•Sinéad: Named in a review where a nervous dog reportedly settled during the consultation.
•Chloe: Named as part of the team thanked by a long-term client.
•Reception team: Described as “very helpful” in a critical review, even though the clinical experience was rated poorly.

Reviews

4.8 stars from 225 reviews. The themes below reflect a mix of long-term clients and recent clinical experiences, including both strong praise and one serious complaint. “”

•Clear explanations and collaborative decision-making: owners mention vets talking through what’s happening and discussing treatment options rather than pushing one route.
•Ongoing case follow-through: examples include months of treatment for an eye condition and after-hours check-ins by email/phone.
•Handling of anxious pets and support during end-of-life: one owner specifically notes a nervous dog being at ease; another describes support and comfort around a pet’s passing.
•A conflicting negative experience: one reviewer alleges poor communication about costs, feeling the clinic was too busy during a biopsy visit, and describes concerns about anaesthetic management and lack of accountability afterward.

Reviews for Ark Vetcare Kilmacud

Note: Showing the 5 most recent Google reviews out of 225 we track in total. Recent reviews may not be representative of overall sentiment.

Laura Lőrincz

in the last week

Daisy is a 6.5-year-old French bulldog, a very well-behaved little girl. Unfortunately, she has been living with a lifelong skin condition, atopic dermatitis. From the very beginning, when we started coming to Ark Vetcare Kilmacud, every veterinarian did their best to care for Daisy in the most appropriate way. Eventually, we found our veterinarian, someone who explained everything clearly: what was happening and why. That was the moment we truly understood that all of Daisy’s symptoms were connected to this condition. Our vet respected the fact that we were using an alternative dietary and feeding approach, even though he didn’t always fully agree with it. Working together, with his professional guidance, Daisy has been living almost symptom-free for months at a time, enjoying a happy little dog’s life. Something I could never have imagined a few years . Today, I feel immense gratitude that Daisy can live such a high-quality life. Thank you so much, David!

Claudia McCarthy

3 weeks ago

Excellent care and empathy from the team at Ark. A particular mention to vet David who diagnosed my cat with a serious eye issue and treated him for a number of months. His after hours emails and phone calls showed professionalism and a huge level of empathy. All resulted in a very positive and happy outcome. Many thanks again to the Vetcare Team.

Audrey Nolan

a month ago

Vera Longmore

2 months ago

Cathal Lyons (afootandahalf)

Kate-Ann Kelly

a week ago

Very helpful receptionists but sadly my experience here was not good. I felt they lacked expertise, had poor communication in relation to cost and sadly were too busy the day my dog went in for a biopsy He died 2 days after he went in for the biopsy.they have him a double anesthetic the day he went for a biopsy and came out hardly able to walk. I don't feel they were accountable for their wrong doings at al. I feel the lack of expertise and lack of transparency made saying goodbye much harder. I told them that I thought my dog was dying, the vet could not apparently see this just less than 24 hours before he passed, telling me his gums were looking okay. I'm still baffled how I could see he was dying and an experienced vet could not. Still waiting on official report via email as I did want to go in to their establishment in person again.

Lisa Ryan

Top class care and knowledge. I trust there guys whole heartedly. The staff genuinely care about the animals! Really recommend!

Brendan Keane

8 months ago

Been using Ark here for the last 13 years for our dog. Always very helpful, informed and open to discussion on all the treatment options. Very good staff in all aspects of the business. A year later I’m updating this review to acknowledge that David, Sinead, Chloe and all the dedicated team in Kilmacud go far beyond what you would normally expect to look after not just the pets in their care but also the human families that they live with. Our best buddy Ollie, a Japanese Spitz recently passed away recently and I cannot praise all of the commitment care and comfort that Ollie and we received from David and the Team. Thank you and I cannot recommend the practice enough

Ann Prunty

a year ago

Couldn't recommend any more highly. All staff extremely empathetic towards your pets needs and pet owner and provide highest standard of care always. They go out of their way to ensure your pet is looked after.

Roisin Wyley

2 years ago

Excellent atmosphere, warm & welcoming. Very competent & caring visit. Woody is a nervous dog & he was completely at ease throughout the entire consultation. Happy dog, great service.Thank you Sinéad & all at Ark Vet🐶