
Ark Vetcare Kilmacud, located in Stillorgan, Dublin, is a highly regarded veterinary clinic with a strong reputation for providing quality care to pets. It boasts an impressive rating of 4.8 stars based on 222 reviews, indicating a high level of satisfaction among a broad base of clients. The clinic appears to be well-managed, with numerous reviews praising the staff's professionalism, expertise, and genuine care for animals.
Several individuals are highlighted in customer testimonials, including David, Sinéad, and Chloe, who are noted for their dedication and empathy toward both pets and their families. Clients frequently commend the clinic for its welcoming atmosphere and attentive service.
While the majority of reviews are positive, reflecting top-class care and knowledge, there is a notable exception with a 2-star review expressing dissatisfaction with communication and expertise during a critical time. This review highlights a case where a pet owner felt their dog's condition was not adequately recognized, raising concerns about the clinic's transparency and accountability in that instance.
Despite this isolated negative experience, the consistent positive feedback emphasizes the clinic's commitment to high standards of care. Many clients have been long-term visitors, returning for years due to the staff's empathetic approach and ability to create a comfortable environment for pets, even those who are usually anxious during vet visits.
In summary, Ark Vetcare Kilmacud is a well-respected veterinary establishment in Stillorgan, with a strong track record of compassionate and knowledgeable care, although it is important for potential clients to consider all perspectives when choosing a veterinarian.
Note: Showing the 5 most recent Google reviews out of 222 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Very helpful receptionists but sadly my experience here was not good. I felt they lacked expertise, had poor communication in relation to cost and sadly were too busy the day my dog went in for a biopsy He died 2 days after he went in for the biopsy.they have him a double anesthetic the day he went for a biopsy and came out hardly able to walk. I don't feel they were accountable for their wrong doings at al. I feel the lack of expertise and lack of transparency made saying goodbye much harder. I told them that I thought my dog was dying, the vet could not apparently see this just less than 24 hours before he passed, telling me his gums were looking okay. I'm still baffled how I could see he was dying and an experienced vet could not. Still waiting on official report via email as I did want to go in to their establishment in person again.
2 months ago
Top class care and knowledge. I trust there guys whole heartedly. The staff genuinely care about the animals! Really recommend!
8 months ago
Been using Ark here for the last 13 years for our dog. Always very helpful, informed and open to discussion on all the treatment options. Very good staff in all aspects of the business. A year later I’m updating this review to acknowledge that David, Sinead, Chloe and all the dedicated team in Kilmacud go far beyond what you would normally expect to look after not just the pets in their care but also the human families that they live with. Our best buddy Ollie, a Japanese Spitz recently passed away recently and I cannot praise all of the commitment care and comfort that Ollie and we received from David and the Team. Thank you and I cannot recommend the practice enough
a year ago
Couldn't recommend any more highly. All staff extremely empathetic towards your pets needs and pet owner and provide highest standard of care always. They go out of their way to ensure your pet is looked after.
2 years ago
Excellent atmosphere, warm & welcoming. Very competent & caring visit. Woody is a nervous dog & he was completely at ease throughout the entire consultation. Happy dog, great service.Thank you Sinéad & all at Ark Vet🐶
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